What about telephone calls and follow-up care?

Communication is often improved by having a family member with you when Dr. Chappell is ready to discuss your case and give an opinion and recommendation for treatment and follow-up. Telephone calls are taken by an assistant who will generally relay Dr. Chappell’s answer back to the caller because your family doctor receives a complete report of Dr. Chappell’s findings, questions can also be answered in that office.