Patients are responsible for all services not paid by their health insurance. You may request a written estimate of your out-of-pocket expenses from our office. Please allow up to 10 business days to receive this estimate. Total charges vary based on each patient's medical history and condition and if any tests or procedures are [...]
Our practice reserves the right to negotiate on a case-by-case basis. If you have an outstanding balance you will need to make a payment on that account when you register for your next appt. This payment requirement is 100% of balances of $50 or less and 25% of balances over $50. We generally do [...]
All patients will be charged a $50 "No Show" fee for repeatedly missed appointments. This charge cannot be filed with your insurance and is your responsibility to pay. Repeatedly missed appointments means that 2 or more appointments were missed without a 24-hour cancellation call.
Communication is often improved by having a family member with you when Dr. Chappell is ready to discuss your case and give an opinion and recommendation for treatment and follow-up. Telephone calls are taken by an assistant who will generally relay Dr. Chappell's answer back to the caller because your family doctor receives a [...]
Dr Chappell sees new patients by referral only. For a complete evaluation, we need medical records and for your general healthcare, we need to have a doctor to send our findings to become part of your overall healthcare record. It is your responsibility to call your primary care physician to obtain your referral in [...]
Yes. Your primary care physician will still manage other illnesses and often assume primary responsibility for the care of your chest problem in close cooperation with Dr. Chappell.
No. Major surgical procedures are performed by a thoracic or chest surgeon. Dr. Chappell will, however, work closely with the surgeon and frequently supervises the total care of the patient before, during, and after the surgical procedure.
