FAQ

What is a pulmonary specialist?

A pulmonary specialist (or pulmonologist) is an internist who has received extensive training in the treatment of patients with diseases of the lung. Primary areas of concern of a pulmonary specialist are all diseases of the lungs, but often they must also evaluate the upper respiratory tract (consisting of the nose, pharynx, and larynx) [...]

Who needs a pulmonary specialist?

Not everyone who suffers from an acute or chronic respiratory condition needs a pulmonologist; most conditions can be managed by other physicians. A pulmonologist's skills are usually necessary for patients with complex problems such as advanced emphysema, tuberculosis, severe asthma, or complicated infections of the chest. A pulmonary specialist is also frequently consulted when a [...]

Do you offer Telemedicine?

On a very limited basis, yes. Our patients typically have medical issues that require a physical exam – at least the chance to listen to your lungs. On a case-by-case basis, the doctor may decide a tele-visit may be possible.

If I am unhappy with the care that I have received, to whom should I file my complaint?

Complaints about physicians, as well as other licensees and registrants to the Texas State Board of Medical Examiners, including physician assistants and acupuncturists, may be reported for investigation at the following address: Texas State Board of Medical Examiners Investigations Department MC-263 PO Box 2018 Austin, Texas 78768-2018 Assistance in filing a complaint is available by [...]

What is your prescription medication refill policy?

All prescription refill requests must come directly from your pharmacist to our office on your behalf. Please contact your pharmacist with any refill requests. Your pharmacy will then fax us at 972-596-8928. Refill requests from pharmacists are handled by 4pm daily. Our refill guidelines are listed below: Refills are not handled by phone at [...]

Does your office accept traditional Medicare?

We do accept traditional Medicare assignment, which means that we are directly reimbursed by Medicare 80% of the approved amount minus any unmet deductible. We only bill you for the remaining 20% of the approved amount plus the part of any deductible you may still owe. If you have secondary insurance (Medigap) to help cover [...]

What is your payment policy?

Payment for service is due at the time service is rendered. We accept cash, checks, Visa/MasterCard/Discover. There is a $40 charge for returned checks. Payment for services that are not covered by benefits of your insurance are your responsibility. We must have a copy of your current insurance card. If benefit payments that you [...]

Who should I contact if I have questions about billing?

If you have questions about our billing process and procedures, contact: Superior Medical Management at 214-651-0772. If you do not get satisfactory resolution then contact Janet Dunham (our office manager) at 214-651-0772.

Go to Top